Overview

Duties & Responsibilities:

• Participating as an integrated component within the primary care team by being available for warm-handoff brief screening and interventions at the direction of primary care clinicians on the day of service.
• Actively assessing daily schedules of primary care clinicians to proactively plan on potential warm-handoff and brief interventions, communicating during session huddles, and co-location with primary care clinicians and nursing staff during clinical hours.
• Conduct brief screening and targeted counseling, short term counseling if needed, and bridges patients to specialty mental health services when appropriate.
• Manages behavioral health referrals and message pool under the direction of the Main Behavioral Health Coordinator (Medical Social Consultant).
• Conducts assessments to identify individual needs and psychosocial risk factors and a specific care management plan.
• Promotes and coordinates optimum healthcare services with cost effective solutions.
• Counsels' patients and families regarding emotional, social, and financial consequences of illness and/or disability, accessing and mobilizing family/community resources to meet identified needs.
• Provides crisis intervention and brief term counseling with patients and families.
• Implements care plan by facilitating authorizations/referrals as appropriate.
• Identify and communicate a self-management plan specifically developed to assist with the improvement of self-monitoring and symptom identification.
• Assesses patients’ healthcare needs and initiates outside referrals for community resources and services needed.
• Empowers patients to identify changes in health status and recognize the need to notify their primary care provider of changes.
• Collaborates with the MSHC-BHI team, health center staff, primary care and specialty care providers, school staff, patients, family, insurance carrier, customers, and facilities to assess the patient’s healthcare and psychosocial needs and assure appropriate safe, cost effective, timely, and efficient services.
• Facilitates daily communication with the MSHC-BHI team to discuss plan of care and assist with expediting care across the continuum, including participating in daily huddles and communicating to the Care Team or PCP any patient issue that will enhance the office visit.
• Identifies service delivery problems and potential for effective care management intervention.
• Assists in identifying system problems and issues that impede (impeding) diagnostic or treatment progression to the appropriate administrative liaison.
• Collaborates with the interdisciplinary team when delays occur in consults, treatments, discharge planning, or procedures to facilitate timely, cost-effective delivery of patient services.
• Participates in approved clinical research protocols including subject recruitment, screening, and administration of research instruments in the form of questionnaires and diagnostic interviews.
• Composes components of quality assurance and other clinical tracking activity reports.
• Prepare and/or submit program and treatment reports using quantitative and qualitative data.
• Practices in accordance with applicable laws, standards, and ethical principles.
• Maintains professional license in active and current status.
• Maintains expertise through participation in continuing education programs.
• Serves as experienced resource and patient services facilitation reference for care team members.
• Reviews and provides input into policies and procedures related to continuum of care and patient services facilitation.
• Perform other duties and/or projects as assigned.

Job Requirements

Minimum Qualifications Required:

• Master's degree from an accredited school or university in social or behavioral science or a related health specialty area.
• Current State of IL Licensure as a Licensed Clinical Social Worker (LCSW) and/or Licensed Clinical Professional Counselor (LCPC).

Preferred Qualifications:

• A minimum of 2 years of recent experience providing therapy services.

Misc Benefits

Benefits eligible positions include a comprehensive benefits package which offers: Health, Dental, Vision, Life, Disability & AD&D insurance; a defined benefit pension plan; paid leaves such as Vacation, Holiday and Sick; tuition waivers for employees and dependents. 

Client Description

Mission:

To provide holistic, quality health care services to a diverse urban community with a continuing commitment to addressing the needs of the underserved.

History:

This Community Health Center opened its first neighborhood clinic in 1967 and keeps working to help Chicagoans. Clinics are located in many neighborhoods across Chicagoland to care for families at every stage of life. We care for nearly 40,000 people a year - whether or not they can pay for it. No matter your race, religion, or income, you can get care from one of the most respected health systems in the country. This FQHC makes getting health care as easy and comfortable as possible.

We are dedicated to:

Treating you with respect and listening to your concerns.

Talking to you openly and honestly.

Helping you prevent illness.

Make sure you know how to take care of yourself between visits, including how and when to take any medicine you might need.

Can help you find programs to help pay for medicine or other health costs, if needed.

Help improve the health of entire neighborhoods through health fairs and other activities.

Community Description

The world's best food. The world's best museums. Architecture that awes and enough shopping for days. Find it all in Chicago. With events every weekend, live music and theatre every night, and beautiful parks and ice rinks beckoning every day — Chicago buzzes with energy and excitement all year. 

Chicago is the third most populous city in the US. With over 2.7 million residents, it is the most populous city in the state of Illinois and the Midwest. The Chicago metropolitan often referred to as Chicagoland, has nearly 10 million people.

Affordable living costs and comprehensive, reliable public transit give Chicago a leg up on most other major cities.

Student Loan Forgiveness

Eligible for state federal student loan repayment programs.